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Glossary · Restaurants

Kitchen Order

Order the waiter sends from the POS to the kitchen or bar. In modern systems it appears on a kitchen tablet/printer instantly.

Full definition

A kitchen order is the request generated when the waiter records the dishes ordered by the table. It leaves the POS and reaches whoever needs to prepare it: hot kitchen, cold kitchen, bar. Modern POS systems send the order to a kitchen tablet (cleaner and faster than printed tickets) with marking times: "in preparation", "ready", "delivered". This gives waiters visibility without having to walk to the kitchen.

In Costa Rica context

For a restaurant in CR with 3–6 tables, kitchen orders on tablet eliminate paper noise and reduce errors ~70%. Implementation cost: included in the web POS (USD 1,200–4,500). If you want a thermal printer in the kitchen as backup, add USD 80–150 to the initial setup (non-recurring).

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Frequently asked questions

Frequently asked questions

Kitchen tablet or thermal printer?

Tablet is cleaner, lets you mark times and send plate photos if there's doubt. Thermal printer is a good backup when internet drops. Ideal: tablet primary + thermal printer fallback.

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